7 Stages of New Product Development & 4 Stages of Product Life Cycle
What is New Product Development (NPD)?
New Product Development (NPD) involves the complete process of bringing a new product to market. It is not just about invention; it is about innovation—introducing something new or modifying an existing product to open up new markets.
Why is it important?
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Survival: Companies cannot rely on the same products forever. Competitors will steal market share.
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Profitability: New products drive growth and profit.
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Consumer Needs: Customers are becoming selective. Innovation satisfies evolving needs.
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Resource Optimization: Proper planning ensures natural and human resources are not wasted on failed products.
The 7 Stages of New Product Development Process
Developing a new product is a risky and expensive journey. To minimize failure, companies follow a systematic 7-step process:
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Idea Generation: The starting point. Ideas come from customers, competitors, company sales force, or R&D. Brainstorming is a key tool here.
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Idea Screening: Filtering ideas to spot good ones and drop poor ones ASAP. Ideas are checked against company objectives, resources, and market potential.
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Concept Development & Testing: Turning the idea into a concrete “product concept.” This concept is tested with a group of target consumers to gauge their reaction before actual design begins.
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Business Analysis: A detailed financial review. The company projects future sales, costs, and profits to see if the product is commercially viable.
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Product Development: The concept is finally turned into a physical product (prototype) by engineers. A tentative marketing strategy (price, packaging) is also designed.
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Market Testing: Introducing the product in a small, selected market to test consumer response and the marketing mix. It reduces the risk of a full-scale flop.
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Commercialization: The final launch. The product is introduced to the entire target market with full-scale production and marketing.
Why Do New Products Fail?
Despite rigorous testing, many products (like Hima Peas or Parle’s Big Bite) fail.
Common reasons include:
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Product Defects: Poor design or quality.
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Distribution Issues: Inappropriate channels or lack of availability.
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Promotional Failure: Wrong message or target audience.
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Pricing Errors: Too high (overestimating value) or too low.
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Competitive Reaction: Aggressive counter-strategies by rivals.
The Product Life Cycle (PLC)
Like living beings, products have a life cycle. They are born, they grow, they mature, and they die.
The product life cycle describes the four stages a product goes through—Introduction, Growth, Maturity, and Decline—from launch to decreasing sales.
The 4 Stages of PLC:
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Introduction:
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Characteristics: Low sales, high cost per customer, negative or low profits.
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Strategy: Create awareness and trial. Use heavy promotion. Pricing can be Skimming (High price) or Penetration (Low price).
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Growth:
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Characteristics: Rapidly rising sales, rising profits, early adopters buy. Competitors enter the market.
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Strategy: Maximize market share. Improve product quality, add new features, and expand distribution.
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Maturity:
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Characteristics: Sales peak and slow down (saturation). Profits stabilize or decline due to competition.
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Strategy: Defend market share.
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Market Modification: Find new users.
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Product Modification: Improve features/style.
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Marketing Mix Modification: Lower prices, aggressive sales promotion.
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Decline:
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Characteristics: Sales fall, profits drop. Customers move to better substitutes.
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Strategy: Reduce expenditure (milk the brand) or phase out the product (abandonment).
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Techniques of Product Development
To ensure product success, companies use specific techniques during development:
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Standardization: Setting uniform standards for a product to ensure consistency and quality (e.g., standard sizes for screws).
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Simplification: Eliminating unnecessary varieties or complexity to reduce cost and streamline production.
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Specialization: Focusing on a specific product line or feature where the company has expertise.
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Conjoint Analysis: A statistical technique used in market research to determine how people value different attributes (feature, function, benefits) that make up an individual product or service.
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Automation: Using technology to streamline the manufacturing process for speed and precision.