Nature and Scope of Organisational Behaviour (OB)
Nature of Organisational Behaviour
OB studies how individuals behave within an organization. Every individual brings their own personal characteristics, past experiences, and background to the workplace.
Key Characteristics of Organizational Behavior (OB)
1️⃣ Multidisciplinary Approach 📚
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OB combines knowledge from psychology, sociology, anthropology, and management to understand workplace behavior.
2️⃣ Human-Centered 👥
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Focuses on how people think, feel, and act at work, both as individuals and in groups.
3️⃣ Goal-Oriented 🎯
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Aims to improve teamwork, motivation, and leadership to make organizations more successful.
4️⃣ Always Changing 🔄
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Since workplaces and employees keep evolving, OB adapts to new challenges like technology, globalization, and diversity.
5️⃣ Affected by the Outside World 🌍
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Economic conditions, cultural differences, laws, and market competition all influence workplace behavior.
6️⃣ Studies Individuals & Groups 🤝
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Examines how people work alone and how they interact in teams to create a better work environment.
7️⃣ Focus on Motivation & Leadership 🏆
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Looks at what drives employees to perform better and how leadership styles impact morale and productivity.
8️⃣ Scientific & Systematic 🧪
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Uses research and real-world case studies to find the best ways to manage and improve employee performance.
Scope of Organizational Behavior (OB)
Scope of Organizational Behavior
1) Individual Behavior 👤
Individual behavior in the workplace is influenced by personality, emotions, and attitudes. OB studies how these factors affect work performance and decision-making. Motivation theories like Maslow’s Hierarchy explain how employees progress from fulfilling basic needs to achieving self-growth. Understanding individual behavior helps managers create a positive work environment and improve employee efficiency.
2) Group Behavior 👥
People do not work in isolation; they interact with colleagues and form teams. Group behavior focuses on teamwork, communication, leadership, power dynamics, and conflict resolution. A well-functioning team leads to better productivity, while poor group dynamics can create challenges. OB helps managers understand workplace culture and build strong relationships among employees.
3) Organizational Structure & Culture 🏢
An organization’s structure and culture shape employee behavior. Factors like hierarchy, policies, leadership styles, and work environment impact how employees interact and perform. A positive company culture promotes innovation, teamwork, and job satisfaction. Both formal structures, like company policies, and informal networks, like workplace friendships, influence the overall work environment.
4) Leadership & Management 🏆
Leadership plays a crucial role in employee motivation and organizational success. OB studies different leadership styles and how they influence employees. Effective leadership involves decision-making, delegation, and authority management. A good manager fosters productivity, boosts employee morale, and creates a healthy work culture.
5) Motivation & Employee Engagement 🎯
Keeping employees motivated is essential for business success. OB examines ways to improve job satisfaction through rewards, recognition, and ethical workplace practices. Emotional intelligence, workplace well-being, and employee engagement strategies help in creating a positive and productive workforce. When employees feel valued, they perform better and stay committed to their organization.
6) Conflict Resolution & Negotiation 🤝
Workplace conflicts are natural, but if not managed properly, they can lead to inefficiency and dissatisfaction. OB provides strategies for resolving conflicts, improving communication, and enhancing problem-solving skills. It also covers negotiation techniques that help employees and managers work together more effectively, reducing misunderstandings and promoting collaboration.
How Organizational Behavior (OB) Helps in Management
Organizational Behavior (OB) helps managers understand employees and create a better work environment. Here’s how OB is used in management:
1) Working with People from Different Countries 🌍
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Companies now do business in many countries.
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OB helps employees adjust to different cultures and work styles.
2) Managing Different Types of Employees 👥
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Workplaces have people from different backgrounds and experiences.
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Managers should respect and understand these differences to keep employees happy.
3) Making Work Better and Faster 📈
a) Total Quality Management (TQM) ✅
TQM is a method to improve work by focusing on:
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Keeping customers happy.
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Always finding ways to do better.
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Making sure everything is high quality.
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Using feedback to improve.
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Giving employees more responsibility.
b) Reengineering 🔄
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Companies change how they work to save time and money.
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Managers find new and better ways to do tasks.
4) Helping Employees Improve 🗣️
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Good communication and teamwork make work easier.
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When employees feel valued, they work better.
5) Balancing Work and Personal Life ⚖️
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OB tries Companies to allow flexible hours and support families.
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A good balance helps employees stay stress-free and happy.
