The Committee System in Management: Pros, Cons & Examples for BBA/MBA Students
What is a Committee in Management?
Think of a committee as a formal team or group of people brought together to handle a specific task, solve a problem, or make decisions. It’s not a separate department but an extension of the regular organizational structure. Instead of one manager making all the calls, a committee pools the knowledge and experience of several individuals.
These groups are found at all levels of a company, from the board of directors at the top to project-specific teams on the ground floor. They are especially common in medium to large organizations where diverse expertise is needed.
Simple Example: A university might form a “Disciplinary Committee” with teachers and administrative staff to handle cases of student misconduct. No single person has to bear the entire responsibility of the decision.
Why are Committees Formed? (Key Purposes)
Organizations create committees for several strategic reasons:
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To Generate Ideas: By bringing people from different departments together, new suggestions and recommendations can emerge that a single person might not think of.
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To Solve Complex Problems: Committees act as a forum to discuss existing challenges and brainstorm innovative solutions from multiple perspectives.
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To Develop Policies: They are often tasked with helping create or update important organizational policies, like a company-wide “Work from Home” policy.
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To Facilitate Exchange: They provide a structured environment for members to freely exchange ideas and information.
Key Characteristics of a Committee π
While committees can vary, they generally share a few common traits:
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A Defined Purpose: A committee is formed to achieve a specific goal, like reviewing the annual budget or planning a new product launch.
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Fixed Membership: It usually has a set number of members who are appointed (or sometimes elected) based on their expertise or the department they represent.
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Formal Rules: Committees operate with clear rules and procedures. For instance, a decision might only be valid if a minimum number of members (a quorum) are present.
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Defined Authority: The committee’s power is clearly spelled out. Some committees can make final decisions, while others can only advise or make recommendations to a senior manager.
Advantages of Using Committees β
Committees can be incredibly powerful tools when used correctly. Here are the main benefits:
1. Better Decisions Through Teamwork
The old saying “two heads are better than one” is the core principle here. A committee with members from Marketing, Finance, and Production can analyze a problem from all angles, leading to more well-rounded and effective solutions than a single person could develop.
2. Prevents Misuse of Power
Giving one person too much authority can be risky. A committee distributes power, reducing the chance that one individual will make a biased or poor decision that could harm the organization.
3. Represents Different Interests
Major decisions often affect many departments. Committees ensure that representatives from these different groups have a voice, leading to more balanced and fair outcomes that everyone can support.
4. Improves Coordination and Communication
When representatives from various departments meet regularly, it naturally improves coordination. Information is shared directly, preventing misunderstandings and ensuring everyone is on the same page.
5. Motivates Employees Through Participation
When employees are part of the decision-making process, they feel more valued and are more likely to be committed to implementing the final decision. This participation is a powerful motivational tool.
6. Excellent for Executive Training
For junior executives, being on a committee is a fantastic learning experience. They can observe senior leaders, learn about different parts of the business, and develop their own strategic thinking skills.
Disadvantages of Using Committees β
Despite their benefits, committees can also be a source of frustration. A famous sarcastic definition calls a committee “a group of the unfit, appointed by the unwilling, to do the unnecessary.” Here are the common pitfalls:
1. High Cost in Time and Money
Committees are expensive. Imagine five senior managers, each earning a high salary, sitting in a two-hour meeting. If the meeting doesn’t result in a clear decision, the company has wasted a significant amount of time and money.
2. Slow Decision-Making (Analysis Paralysis)
Getting everyone to agree takes time. Committees can get stuck in endless debates and discussions, delaying important actions. This is often why people joke that committees are formed to avoid making a decision.
3. Compromise Over Quality
Often, to get everyone to agree, the final decision is a watered-down compromise that doesn’t fully satisfy anyone. The “best” decision is sometimes sacrificed for a decision that simply has the most votes.
4. Suppression of Good Ideas
In a group setting, some members might hesitate to share a brilliant but unconventional idea for fear of criticism or to avoid conflict. This can lead to “groupthink,” where conformity wins over innovation.
5. Domination by a Few Members
True group judgment is rare. Often, a committee is dominated by its chairperson or one or two loud, influential members. The final decision reflects their opinion rather than the collective wisdom of the group.
6. Nobody is Truly Responsible
This is a major flaw. When a decision is made by a group, who is accountable if it fails? Responsibility is split among all members, making it easy for everyone to blame someone else. This is known as the diffusion of responsibility.